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Restaurant: Farley's Bar & Grill Menu: Add your restaurant menuCategory: Restaurants Address: 3499 Foothills Road City: Las Cruces State: NM Zip: 88011 Phone: (505)522-0466 Take-out: Order Online: Website: www.farleyspub.comMap it: Get directions and locate other restaurants close by.
Review: Sounds like another big canmopy who just don't get it. Still stuck with a model of many differnet functions, sales, marketing, operations, IT, customer service, without a single thing called conversation that should span all of them. brand message isnt the same thing either.I bet the guys and girls who carry out the servicing of ford cars at official ford garages and dealerships don't know much about this stuff. A friend of mine had a recent issue with Audi and this reminded me that every customer touchpoint is a chance to create customer delight, or in most instances not.A great brand, message, etc will all prove to be for nothing if the people who interact most with the people who own a ford car or aspire too aren't given the correct tools to do the job.Mike AshworthMarketing Coaching and ConsultancyBrighton and hove, Sussex, UK
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